Exemptions Issues At The Heart Of Latest Drug Giant FLSA Class Action

Sales representatives of Novartis Pharmaceutical Corporation who brought a class action have been determined to be exempt employees under the Fair Labor Standards Act, thus bringing an abrupt end (for the plaintiffs) to the litigation. Federal district court Judge Paul Crotty, sitting in the Southern District of New York, has ruled that these employees were “outside salespersons” and exempt under that provision. Then (although it did not have to reach the issue), the court also found that they were “administrative” employees, also exempt from overtime requirements.

The representatives argued that they did not make “sales” as that term is defined under the law. Note that there is a very technical, precise meaning given to the term “sales.” The judge rejected that argument, finding that they made sales by “obtaining commitments” to prescribe Company drugs from the physicians that they solicited. The judge noted that the workers were credited with sales and were compensated by incentive payments. Thus, under the FLSA (and New York State law), they were exempt outside salespersons.

The representatives contended they were not administrative employees because they lacked the requisite discretion and independent judgment. The judge rejected that as well, finding that their work directly related to general business operations and, in contrast to the contention, that the representatives did utilize discretion and independent judgment, with regard to matters of significance, the FLSA requirement.

There are 500 potential plaintiffs. They have vowed to appeal.

This is a tremendous victory for this employer and for employers in general. It shows that the administrative exemption can be successfully argued, as applicable to a class of workers. It demonstrates that perhaps the courts are viewing the discretion/independent judgment component of the exemption test with some real-world flexibility. That is precisely the necessary prescription.
 

Starbucks Hit Again With FLSA Class Action: A Bitter Brew

A former Assistant Manager at a Starbucks has filed a collective action under the Fair Labor Standards Act (“FLSA”). The suit is for overtime on behalf of himself and a class of Assistant Managers who worked more than 40 hours per week but were not paid overtime compensation. The plaintiffs assert that they were compelled to perform non-exempt duties a disproportionate amount of their work day and this amount of rank-and-file work destroyed the exemption.

Starbucks is no stranger to FLSA class actions by Assistant Managers. In March 2008, the Company settled with 356 Store Managers in several States, who accused the company of compelling them to work off the clock. This was ironic because, as far back as 2002, Starbucks had changed the compensation of Assistant Managers to an hourly basis, eliminating the exemption controversy, but then violated the law in another way. Due to the tightness of labor budgets, the Managers encouraged/pressured the Assistant Managers to work off the clock. In other words, the Company traded one headache (i.e. the exemption dilemma) for another (i.e. uncompensated off the clock work).

Another case, which settled in August 2008, also was based on a theory that too much non-exempt work was performed, undermining the exemption.

The Assistant Manager classification has always been problematic from an FLSA exemption perspective. These employees must be endowed with some actual/real authority relating to hiring and firing as well as other employee terms and condition or the employer will be an easy target for a class action suit. Moreover, they must supervise and manage the majority of the time. This becomes a fine line that often gets crossed in the hectic world of store operations, where the job has to get done.

Additionally, and this is the lesson learned from this case, in industries that historically utilize tight labor budgets (e.g. fast food franchises), the pressure to stay within budget must be resisted if the “price” paid is Assistant Managers (or other employees) are forced to work off-the-clock. This will only come back around and leave a bitter taste.