One of the biggest threats facing employers is employees performing pre-shift/post-shift work without being paid and then suing, as a class, for that compensation. This trend is especially prevalent in
Continue Reading Will Employers Ever Learn? Boot-Up Cases in Customer Service Call Centers Are A Real Problem!
It seems every other week there is a call center case involving preliminary and postliminary working time. Now, it is a Wayfair call center. The customer service workers allege that
Continue Reading Will These Working Time Call Center Cases Ever Stop? I Bet Not!I have written about call center cases, which involve allegedly unpaid working time, many times. Well, they continue to pop up. In a recent case, a class of workers claim
Continue Reading Yet Another FLSA Call Center Working Time Class Action—Here We Go Again!