It seems every week another call center case pops up. These are extremely dangerous cases for employers and that is why I keep writing (or, harping) about them, as a
Continue Reading How Many Times Do We Have To Go Through This? Another Call Center Boot-Up FLSA Class Action
One of the biggest threats facing employers is employees performing pre-shift/post-shift work without being paid and then suing, as a class, for that compensation. This trend is especially prevalent in
Continue Reading Will Employers Ever Learn? Boot-Up Cases in Customer Service Call Centers Are A Real Problem!